Exchange of Tickets:

We regret that tickets cannot normally be refunded after purchase except where an event is cancelled. Exceptions may be made in special circumstances at the discretion of the management. You may exchange your tickets for another performance if you notify us prior to the event your tickets are valid for, so we are able to re-sell the tickets.

Disabled Facilities

The Pavilion welcomes people with particular needs and is committed to ensuring your visit is as enjoyable and trouble-free as possible. There are discounts on most events for registered disabled people. Access to the auditorium is via street level, and there is a wheelchair accessible toilet adjacent to the auditorium level.

• One carer will be admitted free of charge when booking in advance.
• During film presentations, there is an induction loop system in operation in the auditorium for the hearing impaired.
• Guide and hearing dogs are welcome.

Our Kiosk facility is open prior to each performance and during any interval for the sale of teas, coffees, snacks, cold drinks, sweets, ice creams, etc.

Latecomers are admitted at the Duty Manager's discretion and not after 15 minutes of the programme starting.

Children under 3 are not permitted to any performance.

All information is correct at time of going to press. However, we reserve the right to alter these details in exceptional circumstances.

The Management reserves the right of admission.